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Refund policy
Returns, Exchanges & Refunds
TL;DR: You’ve got 30 days from delivery to start a return. Keep it unworn, unwashed, with tags, in the original packaging, and we’ll make it right.
How returns work (aka “mulligans”)
You have 30 days after receiving your order to request a return.
To be eligible, items must be sent back in the same condition you got them: unworn/unused, with tags, and in original packaging. You’ll also need the receipt or proof of purchase.
Start here: email hello@golferish.com
We’ll reply with step-by-step instructions.
Note: Please don’t send anything back without contacting us first—unsolicited returns can’t be accepted.
Questions? Ping hello@golferish.com anytime. We’re friendly. Mostly.
Damages & issues
Open your package, give it a look, and if anything’s off—defective, damaged, or not what you ordered—email us right away at hello@golferish.com. We’ll evaluate and make it right, no sand traps.
What can’t be returned
Some items are non-returnable:
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Custom/personalized products or special orders
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Gift cards
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Perishables, personal care items, hazardous materials, flammable liquids or gases (not our vibe anyway)
Sale items are also final sale.
If you’re unsure, ask us first. We’ll give you a straight answer.
Exchanges
Fastest path to the right gear:
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Start a return for the item you have.
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Once approved, place a new order for the item you want.
No waiting around while your size sells out.
EU customers: 14-day cooling-off period
If your order ships into the European Union, you’ve got 14 days to cancel or return for any reason. Items must be unworn/unused, with tags, in original packaging, and you’ll need proof of purchase. Same email: hello@golferish.com
Refunds
Once your return lands and passes inspection, we’ll confirm approval and issue a refund to your original payment method within 10 business days. Your bank or card issuer might take a bit longer to post it (they play their own pace).
If it’s been more than 15 business days since your refund was approved, email hello@golferish.com and we’ll chase it down.